Quality Management plans

Project based Quality Management Plans

The HHA Quality Management Plan provides a clear understanding of how quality will be maintained and what the customer can expect during the life of the project.

The plan is generated by the designated project team for each project and is used as both a cross-reference for other documentation and as a guide for responsibility on the quality aspects of the project.

• HHA team members refer to the plan to find documents that they need to examine regarding quality standards for their deliverables.
• Managers refer to it to clarify what practices are considered essential for quality performance and to affirm who is responsible for those practices.
• The customer may refer to the quality management plan for assurance that the quality practices are in fact in place and to identify any specific practices for which they are responsible.

Our quality management plans are based on external industry approved performance and quality standard guidelines. This gives both the team and the customer a very specific understanding of the guidelines and also gives the team ownership of the quality of work expected.