Management Systems

Business Management

Projects are planned individually with clients and all details are tracked electronically for a singular reference point.  

Tracking & Project Reporting

All our rigs have satellite tracking and digital transport logs. We are able to monitor the progress of the project as well as individual drivers performance. Clients are able to log-in to track the progress of their job for real time progress reporting. 

Communication Systems 

Personal communication is key to our culture and efficiency. Our office staff, on-road teams, clients and authorities are in constant contact via UHF radio, mobile phones and our own high capacity late model phone system at the command centre.

Risk Management

Heavy Haulage Australia clearly identifies, understands and documents risk through an internally structured Risk Management system that is developed from years of experience in the transport and heavy haulage sector. 

Quality Management Plan

The HHA Quality Management Plan provides a clear understanding of how quality will be maintained and what the customer can expect during the life of the project.

Business Management

All transport activities are logged by Translogix – our electronic business management system. 

Translogix tracks the project from initial phone call through to the invoice. With Translogix we book projects, allocate resources calculate pricing and centrally compile all project data from across the organisation. 

Projects are planned individually with clients and all details go into Translogix for a singular reference point. Project briefing sessions are organised through its calendar and reported back through the system. 

Tracking & Project Reporting

All our rigs have satellite tracking and digital transport logs. We are able to monitor the progress of the project as well as individual drivers performance. Clients are able to log-in to track the progress of their job for real time progress reporting. 

Clients have access to the project supervisor via mobile phone 24/7. 

All details from the project are logged and stored in Translogix. 

Incident reporting is via government approved documentation. 

Communication Systems 

Personal communication is key to our culture and efficiency. Our office staff, on-road teams, clients and authorities are in constant contact via UHF radio, mobile phones and our own high capacity late model phone system at the command centre. All supervisors are issued with key contact numbers specific to their project. 

Risk Management

Heavy Haulage Australia clearly identifies, understands and documents risk through an internally structured Risk Management system that is developed from years of experience in the transport and heavy haulage sector. This information is structured and aimed directly at the following items:

• Fatigue Management
• Load restraint
• Safe loading and unloading practices
• On site safety procedures
• Personal health and hygiene of the employees 
• Safe and responsible driving practices.

Quality Management Plan

The HHA Quality Management Plan provides a clear understanding of how quality will be maintained and what the customer can expect during the life of the project.

The plan is generated by the designated project team for each project and is used as both a cross-reference for other documentation and as a guide for responsibility on the quality aspects of the project. 

HHA team members refer to the plan to find documents that they need to examine regarding quality standards for their deliverables. 

Managers refer to it to clarify what practices are considered essential for quality performance and to affirm who is responsible for those practices. 

The customer may refer to the quality management plan for assurance that the quality practices are in fact in place and to identify any specific practices for which they are responsible. 

Our quality management plans are based on external industry approved performance and quality standard guidelines. This gives both the team and the customer a very specific understanding of the guidelines and also gives the team ownership of the quality of work expected.