Heavy Haualage Australia Group Slogan
  • Heavy Haulage Australia
  • Heavy Haulage Australia
  • Heavy Haulage Australia
  • Heavy Haulage Australia
  • Heavy Haulage Australia

Management Systems

Management’s task is to ensure that our front-line troops have the information, the tools, the training and the authority to deliver successful “Moments of Truth” to all who come into contact with our Company.

Quality Management Plan

Project based Quality Management Plans

The HHA Quality Management Plan provides a clear understanding of how quality will be maintained and what the customer can expect during the life of the project.

The plan is generated by the designated project team for each project and is used as both a cross-reference for other documentation and as a guide for responsibility on the quality aspects of the project.

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Fleet Maintenance Management

Our maintenance practices are second to none. We conduct an A, B and C service schedule on each vehicle. This involves a weekly service, a scheduled kilometre service and a scheduled engine hour service.

Additionally we spend 80 hours a week detailing and polishing the vehicles during which close inspections are done over every surface and fitting. This is part of our preventative maintenance regime. Additional checks are done daily prior to departure. 

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Management Systems

Business Management

Projects are planned individually with clients and all details are tracked electronically for a singular reference point.  

Tracking & Project Reporting

All our rigs have satellite tracking and digital transport logs. We are able to monitor the progress of the project as well as individual drivers performance. Clients are able to log-in to track the progress of their job for real time progress reporting. 

Communication Systems 

Personal communication is key to our culture and efficiency. Our office staff, on-road teams, clients and authorities are in constant contact via UHF radio, mobile phones and our own high capacity late model phone system at the command centre.

Risk Management

Heavy Haulage Australia clearly identifies, understands and documents risk through an internally structured Risk Management system that is developed from years of experience in the transport and heavy haulage sector. 

Quality Management Plan

The HHA Quality Management Plan provides a clear understanding of how quality will be maintained and what the customer can expect during the life of the project.

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Quality Assurance

The Heavy Haulage Australia Quality Assurance Management System is built in to our company culture. “Constant improvement” applies to all activities in which our Company operates. Staff are actively encouraged to look for ways to improve our operation, report problems and find solutions. Our supervisors and managers provide the structure to enable information to flow and improvements to be made company wide. 

For each large project a Quality Management Plan is developed as part of the Project Execution Plan.

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